What's the payment structure?

50% deposit on agreement of the proposal. 50% balance on delivery of the final files. Work begins when the deposit is received. Files are delivered when the balance is cleared. This structure is consistent across every project and is non-negotiable.

What your design process like?

My design process is split into 3 main parts:

• Discuss: we’ll chat after our first contact to get a feel for you and your business. This way, I can nail down a project plan that works for us.

• Define: Once we've got that agreement sorted, I'll dig deeper into the project, using mood boards and concepts to really hone in on our main idea.

• Define: Then, I'll get to work on a bunch of concepts and refine them until they're spot on.

• Deliver: Finally, I'll deliver all your project files and other goodies just as we laid out in our agreement.

How far in advance should I get in touch?

For focused single-asset projects — an infographic, a packaging refresh, a pitch deck — two to four weeks before you need work to begin is usually sufficient. For full brand systems and multi-asset rollouts, six to eight weeks is a more realistic lead time. The earlier the better for complex briefs. The discovery conversation is where timelines are confirmed.

What information do you need from me to get started on a logo design?

Just fill out a quick form with your issue or what you're looking for, and I'll hit you up soon after to set up a chat. 

Can you work with my existing brand rather than starting from scratch?

Yes, and often that is the more useful starting point. A Brand Audit, Brand Foundations Document or Packaging Review can identify exactly what needs to change and what is worth keeping before any redesign work begins. Not every brand problem requires a full rebrand. The right diagnostic makes sure you only invest in what will actually make a difference.

Can you manage print production?

Yes. Printer liaison and proofing support is available as part of all print and packaging projects. Production-ready files are prepared to the specification of your chosen printer, and print production can be managed end-to-end where required. Print production management is charged at a 15% coordination fee on top of production costs.

Do you work alone or with a team?

Mjdsgn is a one-person studio. Every project is handled by one senior designer from brief to delivery — no account managers, no junior team, no work handed off mid-project. The person you brief is the person who does the work. Direct accountability, every time.

Can you sign an NDA?

Yes. For projects involving commercially sensitive information; tender submissions, funding strategies, unreleased products, an NDA can be signed before the discovery conversation if required. This is standard practice for energy, infrastructure and founder-led clients and is never a problem.

Who owns the final designs?

Full intellectual property transfers to you on receipt of the final payment. Until that point, all creative work remains the property of the studio. This is standard practice across the industry and is clearly stated in every project proposal.

How many concepts directions will I receive?

A maximum of two. This is a deliberate professional decision, not a limitation. Two well-considered directions — each a genuine answer to the brief — produce better outcomes than multiple options that invite mixing and matching. Presenting more choices creates compromise. Presenting fewer creates clarity.